Contact us at legal@catalogy.com with any inquiry regarding this terms of service.
These Terms of Service (“Terms”) govern your use of Catalogy, an AI-powered catalog solution operated by Flipsnack LLC (“Catalogy”, “we”, “us”, or “our”). Catalogy helps enterprises replace static PDFs and manual updates with live, branded catalogs that stay aligned, engage buyers, and drive measurable ROI.
By accessing or using Catalogy’s services, you (“you”, “your”, or “Customer”) agree to comply with these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
We may update these Terms or the Services. For material changes, we will give you reasonable prior notice, unless immediate changes are required for security, legal, or regulatory reasons. In such cases, we will inform you as soon as practicable. We may notify you via email, through the Services, or on flipsnack.com
Cookies and tracking tools are small pieces of data stored on your device. They help us authenticate users, maintain secure sessions, remember preferences, and analyze interactions with our platform. In addition, some cookies support advertising and reporting functions that help Catalogy improve its services for business clients.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Catalogy platform and related services during the term of your subscription, subject to these Terms.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Catalogy platform and related services during the term of your subscription, subject to these Terms.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Catalogy platform and related services during the term of your subscription, subject to these Terms.
Our Services may include or interoperate with third-party software, products, or services (“Third-Party Services”). Your use of Third-Party Services is subject to their terms and conditions. Catalogy does not control and is not responsible for their performance, availability, or content, including any outputs they generate.
Our Services may include or interoperate with third-party software, products, or services (“Third-Party Services”). Your use of Third-Party Services is subject to their terms and conditions. Catalogy does not control and is not responsible for their performance, availability, or content, including any outputs they generate.
You retain full ownership of the product data, images, descriptions, and other materials that you upload or make available through the Services (“User Content”). Catalogy does not claim ownership over your User Content.
By submitting User Content, you grant Catalogy a worldwide, non-exclusive, royalty-free, transferable license to host and process your User Content only as required to deliver and improve the Services. This license is limited to service provision and does not transfer any ownership rights to Catalogy.
You represent and warrant that you have the necessary rights to your User Content, that it does not infringe third-party rights, and that it complies with applicable law. You are responsible for its legality, reliability, and accuracy.
Catalogy reserves the right, at its discretion, to remove or restrict access to any User Content that violates these Terms, infringes third-party rights, or poses a security or legal risk.
Catalogy responds to notices of alleged infringement under applicable law, including the DMCA in the United States. If you are a copyright owner (or authorized agent) and believe your work has been used in violation of your rights, you may submit a notice to Catalogy’s Copyright Agent with the following:
Send notices to:
Catalogy
Attn: Copyright Agent
37310 Ruth Dr, Sterling Heights, Michigan, 48312-1977
Email: legal@catalogy.com
Upon receipt of a valid notice, Catalogy may remove or disable access to the material and may suspend or terminate repeat infringers.
You agree to use the Services responsibly, in accordance with these Terms and applicable laws. You must ensure you have authority to act on behalf of your organization and that the information you provide is accurate and complete.
You may not misuse the Services. Specifically:
Security
Content
Conduct
We may update this Cookie Policy from time to time to reflect changes in technology, law, or business practices. When updates are made, the “effective date” at the top of this policy will be revised. We encourage you to review this page periodically for the latest information.
If you have questions about our use of cookies and third-party technologies, please contact us at privacy@catalogy.com.
The Services, including but not limited to the Catalogy software, platform architecture, designs, user interface, documentation, trademarks, service marks, and other proprietary content, are and remain the exclusive property of Flipsnack LLC. They are protected by copyright, trademark, and other intellectual property laws.
Except for the limited license expressly granted in these Terms, no rights, title, or interest in or to the Services are transferred to you. You may not use Catalogy’s trademarks, names, or logos without prior written authorization, except as necessary for ordinary use of the Services.
Catalogy reserves all rights not expressly granted in these Terms. Any unauthorized use of the Services or Catalogy’s intellectual property is strictly prohibited.
Catalogy may offer free trials and paid enterprise subscriptions (the “Subscription”). The specific features, pricing, billing cycle, and renewal terms applicable to your Subscription will be set out in your Order Form or subscription plan.
All fees are stated exclusive of taxes and will be billed in accordance with the Order Form or subscription plan. You agree to provide complete and accurate billing information, including a valid payment method, and authorize Catalogy (or its payment processor) to automatically charge your payment method for all applicable fees.
If payment cannot be completed, Catalogy may suspend or downgrade your access to the Services until payment is received.
Unless otherwise specified in the Order Form, all Subscriptions automatically renew at the end of the applicable subscription term at the then-current renewal rate, unless canceled prior to the renewal date.
Catalogy may change its fees from time to time. If we increase our fees, we will provide at least 30 days’ advance notice before the new fees apply to your renewal. You may cancel your Subscription before the renewal date if you do not agree to the price increase.
6.5 Cancellation and Refunds
Prepaid service credits are non-transferable, non-refundable, and must be used within their validity period.
Catalogy uses Amazon Web Services (AWS), one of the world’s most reliable and secure cloud infrastructure providers, with a leading global market share. Our Services are hosted and delivered using redundant AWS technologies, including EC2 (Elastic Compute Cloud), S3 (Simple Storage Service), and CloudFront, to help ensure speed, scalability, and reliability.
Services are tested extensively, but may contain bugs or errors. Catalogy will work to correct issues and provide updates when necessary.
The Services may include links to third-party websites or resources. These are provided for convenience only. Catalogy does not endorse, and is not responsible for, the availability, accuracy, legality, or content of third-party websites or resources.
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Catalogy and its affiliates make no warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
Without limiting the foregoing, Catalogy does not warrant that (a) the Services will be uninterrupted, timely, secure, or error-free, (b) the information provided through the Services will be accurate, reliable, or complete, (c) the Services or servers will be free of viruses, malware, or other harmful components, or (d) any defects or errors will be corrected.
You acknowledge and agree that you use the Services at your own risk.
To the fullest extent permitted by law, Catalogy shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including any loss of profits, goodwill, data, or business opportunities, even if we have been advised of the possibility of such damages. Catalogy’s aggregate liability for all claims relating to the Services in any twelve-month period shall not exceed the total fees paid by you to Catalogy for the Services during that same period.
Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability which cannot be excluded or limited under applicable law.
Some jurisdictions do not allow certain exclusions or limitations, and in such cases these restrictions may not apply to you.
You agree to indemnify, defend, and hold harmless Catalogy, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Content, (b) your use of the Services, (c) your violation of these Terms, or (d) your infringement of any third-party rights.
If you are using the Services on behalf of an organization, that organization also agrees to indemnify Catalogy on the same terms.
Before initiating formal proceedings, you agree to first contact Catalogy at legal@catalogy.com and attempt to resolve the dispute informally.
If a dispute cannot be resolved within 30 days, it shall be finally settled by binding arbitration under the Rules of the American Arbitration Association (AAA), in English, conducted by a single arbitrator. Arbitration may be conducted online or in a mutually agreed location. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
By agreeing to this Agreement, both parties acknowledge and agree to waive their right to a jury trial and any participation in class actions or class-wide arbitration. This arbitration clause is binding and enforceable and shall remain valid even after the termination or expiration of this Agreement.
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, U.S.A., without reference to conflict-of-laws rule
Either party may seek interim or injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
Catalogy may suspend or terminate your account or access to the Services immediately if (a) you materially breach these Terms and fail to cure such breach within 30 days of notice, (b) your use of the Services poses a security or legal risk, or (c) suspension or termination is required by law or by a court or authority order. Where immediate action is required, Catalogy may suspend without prior notice but will notify you promptly.
Upon termination, your right to access the Services ceases immediately. Catalogy may delete your User Content unless retention is required by law. However, at your request, and for up to thirty (30) days following termination (unless prohibited by law), Catalogy will make your User Content available for download in a commercially reasonable manner. After this period, Catalogy has no obligation to retain or provide access to your User Content.
Termination does not relieve you of your obligation to pay any outstanding fees, and amounts already paid are non-refundable, except if Catalogy terminates without cause, in which case you will receive a pro-rated refund for the unused portion of your Subscription.
Catalogy is committed to accessibility and has implemented measures consistent with ADA and WCAG standards. If you experience accessibility issues, please contact us at legal@catalogy.com
These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between you and Catalogy and supersede any prior agreements, whether written or oral, relating to the Services.
Each party remains responsible for compliance with applicable data protection laws, including GDPR or similar regulations, as described in the Privacy Policy.
If any provision is found unenforceable, the remaining provisions remain valid and enforceable.
You may not assign or transfer your rights or obligations under these Terms without Catalogy’s prior written consent, and any attempted assignment without consent is void. Catalogy may assign or transfer its rights and obligations without restriction.
A delay or failure by either party to enforce any provision shall not constitute a waiver of that right.
Catalogy is not responsible for any failure or delay caused by events beyond its reasonable control, including natural disasters, pandemics, labor disputes, government actions, or internet outages.
Please contact us at legal@catalogy.com with any questions regarding this Agreement.
Copyright © 2025 Catalogy. All rights reserved.
37310 Ruth Dr, Sterling Heights, MI, 48312-1977, United States of America.